Community management, simplified.
Simplify your residential community operations. Manage visitors with QR passes, track incidents, handle payments, and keep everyone connected — all in one platform.
Visitor Pass
Nurul Aliya
B-12-3 · Until 6:00 PM
Trusted by buildings across Klang Valley, Penang & Johor
Everything your community needs
A complete toolkit for visitor management, payments, security, and community life.
Visitor management
Register and track visitors with a QR-based check-in system.
Billing & payments
Manage maintenance fees and track payment status via DuitNow.
Incident reporting
Snap a photo, file an incident, and track its status to close.
Community life
Announcements, forum and facility bookings — one place for everyone.
Share QR passes over WhatsApp.
Let your guard wave them in.
Pre-register guests in seconds, share a single-use QR pass, and watch them check in live. No more sign-in books, no more calls to the guardhouse.
- One-tap share — send a pass via WhatsApp or copy link.
- Visitor types — guest, delivery, contractor with custom rules per type.
- Live check-ins — get a push the moment your guest arrives.
Ahmad Iskandar
Delivery · GrabExpress
Visiting Block A · 12-3
Maintenance fees in one tap.
DuitNow QR, no late-night reminders.
Issue invoices automatically, accept DuitNow QR and online banking, and watch collection rates climb. Residents see a clear breakdown — no more "what is this fee?" questions on WhatsApp.
- Auto-billing — monthly invoices, automatic reminders.
- DuitNow QR & FPX — pay with any Malaysian bank.
- Live collection rate — know who's paid at a glance.
May invoice
Due in 5 days · Block A · Unit 12-3
Maintenance fee
May 2026
Sinking fund
Monthly contribution
Parcel handling
2 items · April
From “the lift is broken” to
a tracked, resolved ticket.
Residents snap a photo, file the issue, and follow the response thread in their pocket. Management see every open ticket on one board, with photos, history and SLA timers.
- Photo-first reporting — a picture is worth 30 WhatsApp messages.
- Shared thread — residents and management see the same updates.
- SLA timers — track response times and improve every month.
Lift B making strange noise
#INC-2031 · Reported 09:14
Razif (Unit 8-2) Lift B has been making a grinding sound since this morning. Safe to use?
Management Technician dispatched. ETA 30 min — please use Lift A in the meantime.
Before ResidenC, our JMB ran on three WhatsApp groups and a paper logbook. Now we have one app, fewer arguments, and the guardhouse actually has time for the residents.
Yusoff Lim
JMB Chairperson · Nusari Aman 3
Frequently asked questions
Everything you need to know about running ResidenC in your community.
How quickly can we get started?
Most communities are fully onboarded within a weekend. Admins create an account, upload the unit roster, invite residents via WhatsApp or email, and the app is live.
Do we need to install hardware at the gate?
No. ResidenC works on any tablet or phone guards already have. Just log in, enable the camera for QR scanning, and you're ready.
What happens if the internet goes down at the guardhouse?
Guards can still check visitors in offline — actions sync automatically when connection is restored. The mobile apps are built offline-first.
Is our data safe? What about Malaysian PDPA?
All data is encrypted in transit and at rest, with row-level security on every record. Residents can export or delete their data any time. We follow minimal data collection principles.
Can we switch plans later or cancel?
Yes. Upgrade or downgrade any time — changes take effect on your next billing cycle. Monthly plans can cancel any time; annual plans can pause or switch.
Ready to simplify your community?
Join residential communities using ResidenC for seamless management